Madebox Community Box Fundraising - Terms & Conditions

Overview
These Terms & Conditions ("Terms") govern the participation in the Madebox Community Box Fundraising Program ("Program") offered by Madebox Services Pty Ltd (ACN 667 368 238) ("Madebox", "we", "us"). By participating in the Program, you ("Fundraising Partner", "you") agree to these Terms.

1. Eligibility & Registration

• Fundraising Partners must be a registered school, club, or not-for-profit organisation in Australia.
• To participate, organisations must complete the official sign-up form and be approved by Madebox.

2. Fundraising Page & Promotion

• Each approved organisation will receive a personalised fundraising page hosted on madebox.co.
• It is the responsibility of the Fundraising Partner to actively promote the fundraiser using materials provided by Madebox or their own.
• All marketing must reflect the Program accurately and uphold Madebox brand values.

3. Orders & Fulfilment

• Orders must be placed by supporters via the Fundraising Partner’s dedicated page.
• Orders will close at the conclusion of the agreed fundraising campaign.
• All orders will be shipped in bulk to the Fundraising Partner's nominated location.
• Delivery is typically made 2–4 weeks after the campaign ends.

4. Fundraising Payout

• For each box sold, the Fundraising Partner will receive:
• These figures are after applicable shipping deductions.
• A payout report and remittance will be issued within 14 days of dispatch of boxes.

5. Returns, Refunds & Cancellations

• All sales are final. Refunds will only be issued for damaged or defective products.
• Any issues must be reported within 7 days of delivery.
• Madebox will handle all product-related enquiries and replacements.

6. Product Selection & Liability

• Products are curated by Madebox and may vary depending on availability.
• Boxes do not include alcohol and cannot accommodate dietary requirements.
• While Madebox ensures high-quality sourcing, liability for defective products lies with the original producer.

7. Financial & Legal Responsibility

• Madebox Services Pty Ltd collects payment on behalf of the Fundraising Partner and remits proceeds post-campaign.
• Fundraising Partners are responsible for any reporting requirements or obligations relating to funds received.

8. Use of Name & Logo

• By participating, you grant Madebox permission to use your name and logo for promotional purposes relating to the fundraiser.

9. Indemnity & Insurance

• Madebox holds Public Liability Insurance ($20M) and Management Liability Insurance.
• Madebox is not liable for injuries, damages, or losses incurred outside of direct supply or delivery of goods.
• Fundraising Partners agree to indemnify Madebox against any claims resulting from the misuse or misrepresentation of the Program.

10. General

• These Terms may be updated at any time by Madebox. Any changes will be communicated.
• Participation in the Program implies acceptance of the latest version of these Terms.

Contact
For questions, contact: hello@madebox.co

Effective Date: 22 May 2025